Privacy Policy on BIG G Hair

This privacy policy will help you understand how BigG Hair uses and protects the data you provide to us when you visit our website. 


We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to visit this page frequently. 

What user data we collect

By accepting BigG Hair’s terms and conditions, you shall agree that we will record some information you’ve given previously from your visit to our site and your registration or browsing of our site, including IP address, contact information, email address, and other information such as interests and preferences, also data profile regarding your online behavior on our website.

Why we collect your data

At BigG Hair, we reserve the right to periodically update any information on your entries on our website. We are collecting your data for several reasons:
– To create your personalized profile at BigG Hair;
– To better understand your needs and recommend products as your liking;
– To improve our services and products;
– To send you the latest market trend or promotional emails containing the information we think you find interesting if you have ever subscribed;
– To customize our website according to your online behavior and personal preferences;

Safeguarding and Securing the Data

BigG Hair respects your privacy and takes responsibility for protecting your personal information very carefully when using our services. We have done all in our power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.


Whenever data transmission is received, we continually adapt some technical and organizational measures in place to protect your personal data from unauthorized access, loss or manipulation, etc. With the use of Secure Sockets Layer (SSL), a function that encrypts all information transmitted between buyer and seller, including card information, ensuring that its details may not be read by any external parties. Moreover, BigG Hair relies on leading third-party service providers for the physical security of our computer hardware and software. Only employees who need access to your personal information to perform a specific job are granted.


While we use industry-standard precautions to safeguard your personal information, no data transmissions over the Internet can be guaranteed to be 100% secure. BigG Hair will do our best to protect your data security, we do not sell, rent, trade, license, or otherwise disclose your personal or financial information to anyone else unless we have your permission.  We might do so if the law forces us. 

Cookie policy

Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you visit and spend the most time on). We do not use cookies to disclose information to third parties. There are also third-party cookies available on our site, which we use to collect statistics in analysis tools such as Google Analytics that may track your behavior across multiple websites. 


With two types of cookies, one is persistent that is stored as a file on your computer or mobile device for a less than 24-month period and one is temporary or session cookies that is stored temporarily and disappears when you close your browser. We use permanent cookies to save your shipping country and shopping bag unless you log in and session cookies to check whether you are logged in or not. You can easily disable or delete cookies by following the instructions on how to handle cookies under “Help” in your browser. However, please note that you will not be able to use the shopping cart if you choose to disable cookies.

Child Privacy

Our website is not intended for children under 18 years of age (or the age of majority in your jurisdiction). We do not knowingly collect, use, or disclose personal data from children under 18. If you believe that we have collected, used or disclosed personal data of a child under the age of 18, please let us know using the contact information below so that we can take appropriate action.

Right to opt-out

User accounts at BigG Hair are established to help us provide you with continuous, high-quality products and services. However, if you do not use it any more and want to delete all your data information on our website, we respect your choice and shall fully cooperate. Please contact BigG Hair customer service and they will handle it for you within 48 hours. After that, all your information will be deleted from our server. 


If you do not wish to receive our promotional communications through mails or messages, you may opt-out by unsubscribing at any time by clicking the “Unsubscribe” hyperlink contained at the bottom of each email and emailing our customer service to cancel receiving messages.

Third-party conditions

To make our cooperation process fluently, we have already worked with other third-party service providers to perform specific functions on our behalf. Any information disclosed to them is solely to support the provision of services, following our strict confidentiality agreement with them. 


In terms of delivery, we have to provide your name, shipping address, email, and phone number to reliable partners such as DHL, UPS, FedEx, EMS, USPS, etc so that your order will be assured to reach you on time no matter where you are. In terms of payment, we also may have to provide your credit card number to financial related organizations such as PayPal, credit card processors, and issuers in order to process your payment. 


In some situations, we will be in charge of providing information to reduce the risk of fraud, or to prevent fraud by users who have any illegal behaviors on our site. All the details about the payment method’s usage and privacy terms are in accordance with their policies.

Future Changes

BigG Hair will announce those changes on this page if there are any updates and changes in our Privacy Policy. If we make important changes that relate to the personal information we have previously gathered, we will inform you via your email address to obtain your agreement or through a public announcement on our network. Please keep updated and be together with us to make a better life.